Cannot install Creo, Crashing and License Error

Hi PTC,

Thanks for supporting us! But we got problem with installation.

Bug report here...M070 cannot install, first thing is when i put

BH400407EDSTUDENTEDK12, error;

BK400407EDSTUDENTEDK12, error;

BK390206EDSTUDENTUNICL, error,

BK400407EDSTUDENTUNICL, error;

BH400407EDSTUDENTUNICL, error - this one gives me a license email.

and i manually load the license file, successed.

then during installation, most of processing bar just show red, and crashed in 10-15 second,

Thumbnail Viewer installed success

Creo View Express installed success

attach the pim_installmgr.log here

https://goo.gl/4GU66z

attach the traceback.log here

https://goo.gl/JS3VyU

computer: Windows 10 Enterprise, Build 10240, 32GB memory, i7-5960x, install on c:/, setup file in c:/, setup.exe is runned as admin.

Before was fine on this computer, i had creo before, with setup.exe, not the one with school-tab, with the serial number BH400407EDSTUDENTEDK12,garychen6@hotmail.com

Please take a look, thanks! It's not just me, our mentor also has the same problem, he's on windows 7, i manually load the license from email in, installation process did not crash.

Gary Chen

FRC Team 4001